PRIVACY POLICY

YOUR PRIVACY

Welcome to our website recreateshop.com (hereinafter referred to as "the Site").

For the company Waves srls ("WAVES"), the protection of your privacy and the security of your personal data are of great importance. Therefore, we collect and carefully manage your personal data and take specific measures to ensure their security.

Below, you can find the main information regarding the processing of your personal data by WAVES in relation to your navigation on recreateshop.com and the use of the services offered.

Furthermore, we invite you to read the "Cookie Policy" and the "Sales Terms and Conditions" available on the recreateshop.com website, which contain detailed information about the conditions related to our services.

WHO IS THE DATA CONTROLLER?

We provide you with the main information regarding the processing of your personal data by WAVES srls, with registered office at Via Alessandro Allori 9 - 00142 Rome (Italy) VAT number 16214261006, as the data controller.

If you need further information, have any questions or concerns regarding the protection of your privacy and the processing of your personal data, you can contact our Customer Service at any time by sending a written request to assistenza@recreateshop.com or by calling +39 349 2563698.

WHAT DATA DO WE PROCESS AND WHY?

The personal data that WAVES processes are those that you provide during the purchase of goods or that we collect during your navigation or use of the services on recreateshop.com. WAVES may collect data such as your name and surname, shipping and billing address, browsing data, and purchasing habits.

Your personal data is processed for the following purposes:

To conclude and execute the purchase contract for the goods offered on recreateshop.com.
To provide you with the services of recreateshop.com, such as newsletter subscription.
To allow you to register on the Site and take advantage of the services reserved for registered users.
To manage your requests submitted to our Customer Service.

In these cases, the processing of your personal data is legitimate because it is necessary to perform a contract with you or to provide you with the specific service you have requested.

Furthermore, we carry out statistical surveys and analyses with aggregated data to understand how users interact with and use the Site, in order to improve our offerings and services.

Only with your explicit consent, we process your personal data for:

Commercial and promotional communications.
Customizing the Site and commercial offers based on your interests.

WHO WILL PROCESS YOUR DATA?

The processing of your personal data is carried out by WAVES personnel (Data Controller) who have been duly trained. Furthermore, to ensure the proper provision of services offered on recreateshop.com, your data may be processed by our suppliers selected by WAVES based on their reliability and expertise.

HOW LONG DO WE KEEP YOUR DATA?

The personal data we collect is stored for a limited period based on the specific purpose for which it was collected. At the end of this period, your personal data will be deleted or irreversibly anonymized. The duration of the storage varies depending on the purpose of the data processing.

WHAT ARE YOUR RIGHTS?

At any time, depending on the specific purpose of the processing, you can: withdraw your consent, request information about the personal data we hold, their origin, and how they are used, request the updating, rectification, or integration of the data, and, in the cases provided for by law, request the erasure, limitation of processing, or object to their use. If you wish, you can request to receive the personal data we hold about you in a readable electronic format and, if technically feasible, have your data transferred directly to a third party indicated by you.

If you believethat the processing of your personal data has been carried out unlawfully, you have the right to lodge a complaint with the competent data protection authority. In Italy, you can submit a complaint to the Garante per la Protezione dei Dati Personali (http://www.garanteprivacy.it/).

This policy may be subject to changes and additions over time: we invite you to check it periodically to stay informed about any changes. We will try to promptly inform you of any relevant changes, if possible.

PRIVACY POLICY GENERAL INFORMATION WHO IS THE DATA CONTROLLER?

Waves srls ("WAVES") with registered office at Via Alessandro Allori 9 - 00142 Rome (Italy) VAT number 16214261006 ("WAVES") is the Data Controller, i.e., the entity that decides on the processing of your personal data.

You have the possibility to contact WAVES by writing to the email address assistenza@recreateshop.com, calling +39 349 2563698, or writing to our Customer Service on the dedicated page "CONTACT US".

WHO IS THE DATA PROTECTION OFFICER?

WAVES is the Data Protection Officer.

For any requests regarding the protection of your personal data and the exercise of your rights, you can contact us at the email address assistenza@recreateshop.com, the number +39 349 2563698, or by writing to our Customer Service on the dedicated page "CONTACT US".

WHAT PERSONAL DATA DO WE COLLECT?

The personal data that WAVES collects and processes when you browse or make purchases on recreateshop.com are as follows:

a) We collect the essential personal data to conclude and fulfill your purchase on recreateshop.com, such as your name, email address, shipping address, billing address, phone number, and payment data. b) We collect your email address when you subscribe to the newsletter. c) We process the personal data you provide when contacting our Customer Service to provide you with the requested assistance. d) With your explicit consent, we collect and use your personal data for marketing purposes. e) With your express consent, we analyze your personal data to generate information about your interests and preferences regarding our products, so that we can present you with proposals and offers in line with your tastes. f) We collect information about your navigation on recreateshop.com, such as the pages you visit and how you interact with each page, and store this information on our servers.

HOW DO WE USE THE COLLECTED PERSONAL DATA?

WAVES collects and uses your personal data for the following purposes:

a) To fulfill the purchase contract for the products offered on recreateshop.com. When you make a purchase, we will ask you for the personal data necessary to fulfill the contract, including payment, anti-fraud checks if you choose to pay by credit or debit card, billing, product shipment, and return management. b) To provide you with the services of recreateshop.com, such as newsletter subscription. c) To allow you to register on the Site and take advantage of the services reserved for registered users. d) To manage your requests submitted to our Customer Service. e) With your explicit consent, for marketing communications. f) With your explicit consent, to analyze your personal data in order to generate information about your interests and preferences, so that we can customize our offers accordingly.

These purposes represent the legal basis for the processing of your personal data.

WHO WILL PROCESS YOUR DATA?

HOW LONG DO WE RETAIN YOUR DATA?

The personal data we collect is stored for a limited period based on the specific purpose for which it was collected. At the end of this period, your personal data will be deleted or irreversibly anonymized. The duration of the retention varies depending on the purpose of the data processing.

WHAT ARE YOUR RIGHTS?

You have the right, at any time and depending on the specific purpose of the processing, to: withdraw your consent, request information about the personal data we hold, their origin, and how they are used, request the updating, rectification, or integration of the data, and, in the cases provided for by law, request the erasure, limitation of processing, or object to their use. If you wish, you can request to receive the personal data we hold about you in a readable electronic format and, if technically feasible, have your data transferred directly to a third party indicated by you.

If you believe that the processing of your personal data has been carried out unlawfully, you have the right to lodge a complaint with the competent data protection authority. In Italy, you can submit a complaint to the Garante per la Protezione dei Dati Personali (http://www.garanteprivacy.it/).

This privacy policy may be subject to changes and additions over time. We invite you to check it periodically to stay informed about any changes. We will try to inform you promptly about any relevant changes, if possible.